This Terms of Use agreement is entered into by and between You and SERP Maniac or serpmaniac.com (hereafter, “Website”, “Site”, “Company”, “I”, “We”, “Me”, “My”, “Us”, “Our”).
1. Agreement to the Terms of Use
These Terms of Use constitute a legally binding agreement between You and Our Company concerning your access to and use of the serpmaniac.com website, as well as any other application, media channel, or tool related to the Website.
You understand, acknowledge, and accept that by accessing this Website, you are bound by all of these Terms of Use. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made expressly available to you, you accept and agree to be bound and abide by these Terms of Use.
Privacy Policy
Moreover, your agreement also means that you are agreeing to our Privacy Policy. Read our Privacy Policy for more detailed information. Our Privacy Policy governs the areas of data collection and how we use and handle such information.
Disclaimer
Your use of our Website is also subject to our Disclaimer. You can read our Disclaimer policy, which governs the Website. Moreover, the Disclaimer informs users and visitors of the Website of various limitations regarding the information provided on the Website. By agreeing to the Terms of Use, you are also acknowledging and agreeing to the Disclaimer.
The Website is intended for users who are at least 18 years old. Persons under the age of 13 are not permitted to use or register for the Website.
If you do not agree with all these Terms of Use, then you must not access the Website, click on any links, or use the Website in any way.
2. Additions and Modifications to the Terms
We reserve the right to make changes and additions to these Terms of Use from time to time. Any and all changes are effective immediately as soon as we post them on our Website. If you continue using the Website after we post our changes to the Terms of Use, it means that you have read the new Terms of Use and understand, acknowledge, and agree to them.
3. Intellectual Property Rights
This Website/Company is our proprietary property unless otherwise indicated. We have complete ownership and control of any source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (hereafter, “Content”) and the trademarks, service marks, and logos contained therein (hereafter, “Marks”). The Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.
As a visitor and user of this Website, you are given a limited license and are not permitted to break the boundaries of that license.
As a condition of your use of our Website, you agree and acknowledge to not use the Website or any of the resources available for download from the Website for any purpose that is prohibited by these Terms of Use and/or is unlawful. You will not use the Website for any illegal or unauthorized purpose or to advertise or offer to sell goods and services. In addition, you will not engage in unauthorized framing of or linking to the Website; attempt to impersonate another user; interfere with the Website in a way that affects other people’s quality of use of the Website; or attempt to bypass or hack any measures of the Site designed to prevent or restrict access to the Site or to any portion of the Site.
Content belonging to the Company or included on the Website is not for resale. In the case you have permission to download something, such as a freebie, PDF, e-book, guide, etc., you are not allowed to sell it or transfer it to another person.
You will not delete or alter any content or other proprietary rights or notices. The Company and the Website do not grant you any licenses for ownership or proprietary rights.
4. Third-Party Websites and Content
Our Website may contain links to other websites as well as articles, blog posts, photographs, quotations, software, and information in general.
Such Third-Party Websites are not monitored or controlled by our Website or Company. Therefore, we are not responsible or liable for any content the Third-Party Websites might show, write, or use. You are clicking on Third-Party Website links at your own risk. Moreover, the instant you click on a Third-Party Website link, these Terms of Use no longer govern those Third-Party Websites.
Indemnification
You agree and understand that we do not endorse the products or services offered by Third-Party Websites. You indemnify us from any harm caused by your purchase and/or use of such products and services.
If you sustain any harm or losses due to your use or purchase of Third-Party Website products or services, you hold us harmless. We are not responsible for your actions or those of Third-Party Websites.
5. Content for Educational and Informational Purposes Only
Any downloads, articles, and resources provided on the Website and through the Website are solely provided for educational and informational purposes only. Nothing provided on and through the Website should be construed as legal, medical, financial, tax, or any other professional advice. You can find detailed information on this inside the Disclaimer.
6. Modifications and Interruptions to the Site
We reserve the right to change, modify, or remove the contents of the Site at any time for any reason at our discretion without needing permission from anyone and without notice. Furthermore, we have no obligation to update any information on our Site.
We will not be liable to You or any third party if we decide to modify, change, or remove part or all of the content from the Site, change prices, or suspend or discontinue the Site. We cannot guarantee that the Site will be available at all times. We may experience downtime, technical or software difficulties, or we may simply decide to discontinue for whatever reason.
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use our Site.
7. Governing Law
These Terms of Use and your access and use of our Website are governed by and construed in accordance with the laws of the United States.
8. Binding Arbitration
If a dispute arises between You and Our Company and/or Website, and if You and Us are unable to resolve the Dispute through informal negotiations, then the Dispute will be finally and exclusively resolved by binding arbitration. You further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.
9. International Users
This Website and these Terms of Use are controlled, operated, and administered by Our Company and Website. If you access the Website and services from a location outside of the USA, then you are responsible for complying with all the local laws. You acknowledge and agree that you may not access and use this Website and its contents and services in any way, manner, or country prohibited by applicable laws and regulations.
10. No joint venture or partnership
No Joint Venture or Partnership/Agency relationship is created between You and Us by your access and use of the Website and by these Terms of Use. You further agree that these Terms of Use will not be construed against us simply because we drafted them. You waive any and all defenses you may have based on the electronic form of these Terms of Use and the fact that they are not signed by the parties.
11. Entirety of the argument
You acknowledge, understand, and agree that these Terms of Use, Privacy Policy, and Disclaimer constitute the Entire Agreement between the user and the Company and/or Website.
12. Payment Processing Information
SERP Maniac Ventures LLC and/or serpmaniac.com (hereafter, “Website”, “Site”, “Company”, “I”, “We”, “Me”, “My”, “Us”, “Our”) provide services and process payments using Stripe as a payment processor located at https://stripe.com/. All payments processed through Stripe are PCI compliant.
We focus on security measures when processing payments to keep customer information secure and safe during payment.
These Terms of Use apply to the services provided by SERP Maniac Ventures LCC (hereafter, “Website”, “Site”, “Company”, “I”, “We”, “Me”, “My”, “Us”, “Our”).
1. Information that you provide to us
You may give us information about yourself when you make a payment through an invoice you receive. Our Privacy Policy explains our practices with respect to that information. We may need to send you emails to verify your identity or provide you with important payment information.
You authorize us to send those emails when you make payments through the invoices we send, and provide your contact details.
2. Services, Content, and Specifications
Our services include digital marketing services like content creation and distribution through PR mentions and quotes from publications. We also provide graphic design, website creation/ design, social media management, and SEO strategy services.
3. Refunds
All invoices are in USD, and all payments are processed in USD.
Payments are only processed after services are provided. In the case of recurring monthly packages, clients would need to communicate that they wish to end their relationship with SERP Maniac Ventures LLC. After this is communicated, no future invoices will be sent to them, and the monthly package will cease immediately.
For one-time payments for content or placements provided, since payment is only processed after services are provided, refunds only take place if a link placement or PR mention is taken down or removed.
In the event of this happening, clients are able to choose between receiving a refund for the amount they paid for the specific placement or receiving a replacement.
4. No warranties
Nothing in these Terms of Use operates to exclude, restrict or modify the application of any implied condition, warranty or guarantee, or the exercise of any right or remedy, or the imposition of any liability under law to the extent that doing so would: (a) contravene that law; or (b) cause any term of this agreement to be void.
5. Limitation of liability
Under no circumstances will SERP Maniac Ventures LLC be responsible or liable to you for any indirect, punitive, incidental, special, consequential, or exemplary damages resulting from your use or inability to use the Stripe payment processor or for the unavailability of the Stripe payment processor, or for lost profits, personal injury, or property damage, or for any other damages arising out of, in connection with, or relating to these Terms of Use or your use of the Stripe payment processor, even if such damages are foreseeable.
SERP Maniac Ventures LLC is not liable, and denies responsibility for, any damages, harm, or losses to you arising from or relating to hacking, tampering, or other unauthorized access or use of the Stripe payment processor or your failure to use or implement anti-fraud measures, security controls, or any other data security measure.
SERP Maniac Ventures LLC further denies responsibility for all liability and damages to you or others caused by (a) your access or use of the Stripe payment processor inconsistent with our instructions; (b) any unauthorized access of servers, infrastructure, or data used in connection with the Stripe payment processor; (c) any bugs, viruses, or other harmful code that may be transmitted to or through the Stripe payment processor; (d) any errors, inaccuracies, omissions, or losses in or to any data provided to us; (e) third-party content provided by you; or (f) the defamatory, offensive, or illegal conduct of others.
You agree to limit any additional liability not disclaimed or denied by SERP Maniac Ventures LLC in relation to the Stripe payment processor to your direct and documented damages.
These limitations on our liability to you will apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.
6. Disputes
a. Binding Arbitration: In the event that there is a dispute, claim or controversy arising out of or relating to statutory or common law claims, the breach, termination, enforcement, interpretation or validity of any provision of these Terms of Use, and the determination of the scope or applicability of your agreement to arbitrate any dispute, claim or controversy originating from these Terms of Use, but specifically excluding any dispute principally related to either party’s intellectual property (which such dispute will be resolved in litigation before the United States District Court located in Boston,Massachusetts), will be determined by arbitration in Boston, Massachusetts before a single arbitrator.
The arbitration will be administered by the American Arbitration Association under its Commercial Arbitration Rules. The Expedited Procedures of the American Arbitration Association’s Commercial Arbitration Rules will apply for cases in which no disclosed claim or counterclaim exceeds $75,000 (exclusive of interest, attorneys’ fees, and arbitration fees and costs). Where no party’s claim exceeds $25,000 (exclusive of interest, attorneys’ fees, and arbitration fees and costs), and in other cases in which the parties agree, Section E-6 of the Expedited Procedures of the American Arbitration Association’s Commercial Arbitration Rules will apply. The arbitrator will apply the substantive law of the State of Massachusetts, exclusive of its conflict or choice of law rules.
If the American Arbitration Association is no longer in business, or refuses or declines to administer any dispute between the parties brought before it, either party may petition the United States District Court in Boston, Massachusetts to appoint the arbitrator. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provisions in this paragraph referencing applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms of Use.
Either party may commence arbitration by providing to the American Arbitration Association and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested.
b. Service of Process: Each party hereby irrevocably and unconditionally consents to service of process through personal service at their corporate headquarters, registered address, or primary address (for individuals or sole proprietors). Nothing in these Terms of Use will affect the right of any party to serve process in any other manner permitted by law.
c. Class Waiver: To the fullest extent permitted by law, each of the parties agrees that any dispute arising out of or in connection with these Terms of Use, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim or dispute proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to these Terms of Use or any of the transactions contemplated between the parties.
d. Provision of an Award: Subject to the limitations of liability identified in these Terms of Use, the appointed arbitrators may award monetary damages and any other remedies allowed by the laws of the State of Massachusetts. In making a determination, the arbitrator will not have the authority to modify any term or provision of this Agreement. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance with the Award. Any Award (including interim or final remedies) may be confirmed in or enforced by a state or federal court located in Boston, Massachusetts. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review.
e. Fees: Each party will advance one-half of the fees and expenses of the arbitrators, the costs of the attendance of the arbitration reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms of Use, the arbitrators will award to the prevailing party, if any, the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with those aspects of its claims or defenses on which it prevails, and any opposing awards of costs and legal fees awards will be offset.
f. Confidentiality: The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except (i) as may be necessary to prepare for or conduct the arbitration hearing on the merits, (ii) in connection with a court application as contemplated above for a preliminary remedy, or confirmation of an Award or its enforcement, (iii) our disclosure of the Award in confidential settlement negotiations, or (iv) as otherwise required by applicable laws. The parties, witnesses, and arbitrator will treat as confidential and will not disclose to any third person (other than witnesses or experts) any documentary or other evidence produced in any arbitration hereunder, except as required by law or except if such evidence was obtained from the public domain or was otherwise obtained independently from the arbitration.
g. Conflict of Rules: In the case of a conflict between the provisions of this Section 11 and the rules governing arbitration identified in Section 11.a, the provisions of this Section 11 will prevail. If any provision of these Terms of Use to arbitrate is held invalid or unenforceable, it will be so held to the minimum extent required by law and all the other provisions will remain valid and enforceable.
8. Applicable law
By processing payments to pay for the invoices sent to you, you agree that the laws of the state of Massachusetts, USA, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and SERP Maniac Ventures LLC.
9. Modification and severability
We have the right to change or add to the terms of these Terms of Use at any time, solely with prospective effect, and to change, delete, discontinue, or impose conditions on use of the Stripe Shop by posting such changes on our website or any other website we maintain or own. You can access a copy of the current version of these Terms of Use on our website at any time. You can find out when these Terms of Use were last changed by checking the “Last updated” date at the top of the page.
13. Contact Us
We welcome you to contact us if you have any questions, concerns, or comments regarding the terms in this agreement.
SERP Maniac Ventures LLC
250 Kennedy Drive Apt 707,
Malden, Massachusetts, USA
serpmaniac.com
Email: freya @ serpmaniac.com
Effective as of May 15, 2025
